Virgin Pulse is now Personify Health! 

We wanted to let you know about a big change – Virgin Pulse is now Personify Health. Everything you love about the programs, features, and activities will stay the same. You will continue to access the Health Assessment (Health Risk Assessment) through Personify Health! 

Here are Frequently Asked Questions for you:

1.) Do I have to create a new account with Personify Health?

Your current account and user history are all safe and sound. If you do not have an account, you will need to create an account using your name, date of birth, and preferred email.

2.) What’s the new Personify Health web address?

The new web address is coming soon. When the time comes make sure to bookmark the new web address, https://app.personifyhealth.com. The old web address will only redirect you until January 31, 2025.

3.) Will I need to download the Personify Health App?

Downloading the Personify Health App is optional. You can access the platform through any supported web browser. If you currently have the Virgin Pulse App, it will automatically update to Personify Health (automatic app updates must be turned on). You'll need to sign back in using your current username and password.

4.) If I completed my Health Assessment during my benefit year, will it still be valid, or do I need to redo it with Personify Health?

If you completed your Health Assessment within your current benefit year, you do not need to complete another. However, the Health Assessment survey allows you to re-take it at any point as many times as you like. Still and all, please keep in mind that you will only be rewarded once per benefit year.

5.) Besides the Health Assessment, what other health resources are available?

After you complete your Health Assessment, you will receive a health score and a summary of your health results. You may also subscribe to the Personify Health Newsletter to receive health and wellness tips to guide you through your health journey.

6.) Do I earn incentives for completing the Health Assessment?

TakeCare Members that have the Health and Wellness Incentives Benefit can earn $5 per benefit year when they complete the Health Assessment. Members have the option to redeem a physical or virtual MasterCard or a gift card from any major retailer such as Amazon, Apple, The Home Depot, eBay, Google Play, etc. You may choose to redeem your rewards as you receive them or accumulate rewards over time.